Government of the Republic of Trinidad and Tobago

Government of the Republic of Trinidad and Tobago

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The Ministry of Public Utilities logo

Ministry of Public Utilities

One Alexandra Place, 1 Alexandra Street, St Clair, NEWTOWN, 190129, Trinidad and Tobago
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  • About
        • Who We AreWho is our executive? How long has the Ministry been in existence? What is our current portfolio?
        • Our Goals & ObjectivesWhat is our core business? What are our critical success factors? What about our strategic priorities, core values, mission and vision?
        • Our Divisions and AgenciesWhere can I find information about Meteorological Services and the Electrical Inspections? What agencies does the Ministry manage?
  • Services
        • Utilities Assistance Programme (UAP)Providing assistance to low income utility customers to ensure their continued access to basic utilities.
        • Residential Electrification Assistance Programme (REAP)Providing electrical wiring / rewiring and relevant electrical pole extension to low income households.
        • Electrification ProgrammeProviding electricity poles and associated infrastructure to communities and low income households.
        • Street Lighting and the Illumination of Public FacilitiesProviding street lighting services for greater illumination to roadways, highways and communities.
        • The Community Water Improvement Programmeaddresses service delivery shortfalls of water supply within communities in Trinidad
        • Public Sector Recycling ProgrammeRecovering and diverting recyclable wastes (paper, cardboard, beverage containers and electronic wastes) from Government Ministries.
        • Curbside Recycling ProgrammeReducing waste, separation and collection of post-consumer beverage containers – glass and plastic bottles, aluminum cans, and drink cartons – at the household level.
        • Workplace Waste Reduction and Recycling ProgrammeRecovering and diverting recyclable wastes such as paper, cardboard, beverage containers and electronic wastes from private sector businesses.
        • Submit a Suggestion or ReportComplaining about our agencies? Submit a Complaint, Query or recommendation with MPUi.
        • TelussWe’d like to hear from you! Give us feedback on your experience whenever you visit any of our locations.
        • Meteorological Services DivisionProvides meteorological information and advice consistent for Trinidad and Tobago.
        • Government Electrical Inspectorate Services Divisionis responsible for the inspection and certification of electrical works in Trinidad and Tobago.
  • Achievements
  • Media
        • Upcoming EventsWhat upcoming events do we have planned? See the calendar above, or click here for more details!
        • Latest NewsWant to stay up to date on the Ministry’s activities? Click here or see below for all the latest!
          • CEI Bulletin – Numerous Defects for Electrical Installations
          • CEI Bulletin – Attendance of Licensed Wireman at Inspections
          • Ministry of Public Utilities – Schedule for Planned Procurement Activities for Fiscal Year 2024
          • Public Utilities Minister participates in CWWA Conference in Guyana.   
          • SPECIFIC PROCUREMENT NOTICE REQUEST FOR BIDS – GOLDSBOROUGH
        • FOIA DocumentsRead and download all the available Freedom of Information Act documents
        • Brochures, Forms, Advisories & NoticesDownload Brochures, Forms, Advisories and Notices for all of the Ministries services here (Utilities Assistance, Residential Electrification Assistance, Electrical Inspections, etc.)
        • Annual Schedule of Planned Procurement ActivitiesLearn about the Ministry’s planned upcoming procurement projects.
        • Video GalleryWatch video’s to learn more about our programmes, services and initiatives!
        • Photo GalleryView photo’s of our past events
  • Vacancies
  • FAQs
        • General F.A.Q.’sHave a question about the Ministry of Public Utilities? Want to know more about who we are and what we do? Click here!
        • Our Programme F.A.Q.’sWant to know more about any of our programmes and services? Click here!
        • Utilities Industry Services F.A.Q.’sCurious to know more about our various agencies? Click here!
  • Contact

        • Head Office

        • External Divisions

        • Contact Us Now!!!

        • Meteorological Services Division

          South Terminal, Piarco International Airport,
          365A Golden Grove Road Piarco,
          Arouca, 350470,
          Trinidad and Tobago

        • Head Office Contact Details

          One Alexandra Place,
          1 Alexandra Street,
          St Clair, NEWTOWN, 190129,
          Trinidad and Tobago

          Tel:
          (868)628-9500
          Fax:
          (868)628-0105
          Residential Electrification Assistance Programme (REAP) & Electrification Programme:
          Ext.:
          4307, 4310, 4313
          Utilities Assistance Programme:
          Ext.:
          4314
          Customer Complaints:
          Ext.:
          1109, 1122, 1130
        • Rawinsonde Building:
          Tel:
          (868)669-5465 / 3964
          Fax:
          (868)669-4009
          Synoptic Branch Building:
          Tel:
          (868)669-4392
          Fax:
          (868)669-4727

        • Electrical Inspectorate Division

          Arouca Office:

          #48 Eastern Main Rd.,
          Arouca, 350345,
          Trinidad and Tobago

          Tel:
          (868)692-6548
          Fax:
          (868)692-6549
          North West Office:

          See the Ministry’s head office address

          Tel:
          (868)628-9500
          Ext.:
          1103, 1106, 1107
          Fax:
          (868)628-0105
          South Office:

          Maska Building,
          21-27 Rahaman Drive,
          La Romaine, 650134,
          Trinidad and Tobago

          Tel:
          (868)697-7976
          Fax:
          (868)697-7976

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Our Standards of Service

December 30, 2020 admin Goals & Objectives, Test Category No Comments

Our Promise to You is to :- Be respectful, caring and attentive Answer your calls promptly and respond appropriately Respond to ...

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Our Core Business

June 30, 2009 admin Goals & Objectives, Test Category No Comments

The Ministry of Public Utilities provides oversight of the Utility Sector Its mandate is to ensure the delivery of quality utility services ...

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Our Critical Success Factors

June 30, 2009 admin Goals & Objectives, Test Category No Comments

Our Ministry has identified the five under-mentioned critical success factors as being central to the implementation of our strategic ...

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Our Strategic Priorities

June 30, 2009 admin Goals & Objectives, Test Category No Comments

The Ministry is committed to achieving the Vision 2030 goal ‘to transform Trinidad and Tobago into a developed country, sustaining growth ...

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Our Core Values

June 30, 2009 admin Goals & Objectives, Test Category No Comments

Integrity We shall do the right thing at all times and in all circumstances Service excellence We shall endeavour to ensure the highest ...

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Our Mission

June 30, 2009 admin Goals & Objectives, Test Category No Comments

To facilitate the effective delivery of efficient, affordable and quality public utilities services through a committed, resourceful team ...

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Our Vision

June 30, 2009 admin Goals & Objectives, Test Category No Comments

To become an organization dedicated to excellence in the delivery of public utilities services for the sustainability of our country and an ...

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Republic of Trinidad and Tobago

Ministry of Public Utilities

One Alexandra Place, 1 Alexandra Street, St Clair, NEWTOWN, 190129, Trinidad and Tobago

  • Tel: (868)628-9500
  • Fax: (868)628-0105
  • Email: customerservices@mpu.gov.tt
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